Indore, a bustling metropolis in Madhya Pradesh, has firmly established itself as India’s cleanest city. For the past several years, it has consistently topped the Swachh Survekshan rankings, India’s largest urban cleanliness survey conducted by the Ministry of Housing and Urban Affairs. This achievement has made Indore a beacon of hope for urban sanitation and a model that other cities across the country are eager to emulate. But how did this city of over 3 million people transform from an ordinary town to India’s cleanest city? The answer lies in a combination of strong leadership, citizen participation, innovative solutions, and unwavering commitment to cleanliness.
The Swachh Survekshan Journey
The journey to becoming India’s cleanest city started in 2017 when Indore clinched the top spot in the Swachh Survekshan rankings for the first time. Since then, the city has not only retained its position but has also set new benchmarks for urban cleanliness. The Swachh Survekshan survey is an annual assessment of Indian cities’ sanitation performance and ranks them based on multiple parameters, including waste management, public health, citizen feedback, and the implementation of cleanliness-related initiatives.
The success of Indore is not a one-off victory but the result of a sustained, long-term effort that has transformed its waste management system, recycling practices, and public cleanliness. In the 2020 Swachh Survekshan rankings, Indore was ranked India’s cleanest city for the fourth consecutive year, a feat that only a handful of cities can dream of achieving. By 2021, Indore was again the top performer, setting a new standard for other cities to follow.
Key Factors Behind Indore’s Cleanliness Success
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A Visionary Approach to Waste Management
Indore’s success can be largely attributed to its visionary waste management policies. The city introduced the concept of door-to-door waste collection, a system that ensures segregation of waste at the household level. Waste is divided into biodegradable and non-biodegradable categories, significantly reducing the amount of waste sent to landfills. This segregation ensures that organic waste can be composted, while recyclable materials like plastics, metals, and paper are sent for recycling.
Manish Singh, former Collector of Indore, credits the city’s success to the collective efforts of its citizens and sanitation workers:
“I dedicate this award to the sanitation workers, officials, citizens, and public representatives of Indore for their active participation and efforts.” (The Economic Times)
The city also established the first waste-to-energy plant in Madhya Pradesh, turning around the challenge of managing non-biodegradable waste into an opportunity to generate electricity.
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The Role of Citizens
One of the cornerstones of Indore’s cleanliness success is the active participation of its residents. The municipal administration has fostered a strong sense of community responsibility when it comes to cleanliness. The city organized awareness campaigns and cleanliness drives that involved schoolchildren, local residents, and even businesses. Citizens were not merely recipients of the cleanliness efforts—they were partners.
Pushyamitra Bhargava, the Mayor of Indore, highlights the collective responsibility of the people in maintaining the city’s cleanliness:
“We will remain committed to this style of work to maintain our first position.” (Times of India)
Sanjay Soni, a local resident and active participant in the city’s cleanliness initiatives, shares, “Cleanliness is not just about the government’s efforts. It is about the collective participation of every individual. In Indore, we’ve learned to segregate our waste at home and ensure that it reaches the right destination.”
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Technology and Innovation
Indore has embraced technological advancements to streamline its cleanliness efforts. For example, it has implemented GPS tracking systems on garbage collection vehicles, allowing the municipal corporation to monitor the efficiency of waste collection in real-time. This helps ensure that no areas are left behind and that waste is collected in a timely manner.
Another innovative step was the use of AI-powered cameras installed in key areas of the city to monitor littering and track waste management operations. The cameras help track compliance with cleanliness regulations, and offenders can be fined, ensuring greater adherence to cleanliness norms.
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Public-Private Partnerships
Indore has also leveraged the power of public-private partnerships (PPP) in its waste management practices. Private companies have been entrusted with the task of maintaining cleanliness in specific areas of the city, and they are incentivized based on performance. This approach has been instrumental in maintaining high standards of cleanliness across the city.
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Strict Enforcement of Rules
The municipal administration has been unyielding in enforcing cleanliness regulations. Strict penalties are levied on businesses and individuals found littering or failing to segregate their waste. A system of fines for non-compliance has also made people more conscious of their responsibilities, ensuring that the city remains clean at all times.
Harshika Singh, the current Municipal Commissioner of Indore, emphasizes maintaining the city’s cleanliness as her top priority:
“My top priority will be to maintain the cleanest city ranking of Indore.” (Free Press Journal)
Impact on Public Health and the Environment
The benefits of Indore’s cleanliness go beyond just aesthetics. The city’s robust waste management system has had a significant impact on public health. By minimizing open dumping and improving waste segregation, the city has significantly reduced the chances of diseases caused by waste contamination. Clean streets, proper waste disposal, and well-maintained public spaces have contributed to a healthier, happier city.
Moreover, the waste-to-energy plants and the emphasis on recycling have significantly reduced the environmental footprint of the city, contributing to sustainable urban living.
Rajeev Yadav, a public health expert from Indore, notes, “Indore’s cleanliness efforts have directly contributed to improved public health. By minimizing open waste dumps and improving waste management, we have seen fewer instances of vector-borne diseases like malaria and dengue.”
Awards and Recognition
Indore’s achievements have been recognized at both national and international levels. Apart from consistently being ranked as the cleanest city in the country, Indore received the Best City Award for Waste Management at the India Sanitation Conference. The city’s commitment to cleanliness was also acknowledged by the World Health Organization (WHO) as a model for sustainable urban waste management practices.
In 2021, Indore was the first city in India to be awarded a star rating for garbage-free cities, which further solidified its position as a leader in sanitation practices.
Challenges and the Road Ahead
Despite the city’s remarkable success, challenges remain. Like many growing urban centers, Indore faces issues such as population growth, increasing waste generation, and the need for continuous innovation in waste management. Maintaining the level of cleanliness that has become synonymous with the city will require ongoing effort, adaptability, and investment in infrastructure.
Manish Singh, former Collector of Indore, speaks about the need for persistence:
“The road ahead will require us to keep innovating, educating the public, and ensuring that cleanliness is maintained sustainably.”
Conclusion: A Clean City, A Happy City
Indore’s transformation into India’s cleanest city is not just about cleanliness—it’s about creating a city that is sustainable, healthy, and inclusive. The collaboration between the municipal corporation, private partners, and most importantly, the citizens, has set a precedent for urban sanitation. The city’s unwavering commitment to cleanliness, backed by innovative solutions and a robust waste management system, makes it a model for cities across the country and the world.
As Sanjay Soni aptly puts it, “A clean city is not just a reflection of its administration but of its people. In Indore, everyone plays a part in keeping the city clean. That’s why it works.”
Indore’s journey proves that with vision, innovation, and collective will, cities can overcome the challenges of waste management and build cleaner, healthier environments for future generations.

